Senior HR Manager (Retail)

Our client is a well-established retail company with a strong presence across Indonesia. As the company continues its transformation journey, they are looking for an experienced Senior HR Manager to strengthen the HR function, drive organizational development, and build a more structured and sustainable people strategy.

This is an exciting opportunity for an experienced HR leader to work closely with senior management and play a key role in transforming HR practices within an organization with a highly experienced and long-tenured workforce.

• Lead the HR Business Partnering function and provide strategic HR support to HQ and retail operations.
• Drive HR transformation and organizational development initiatives, including improving existing HR processes, policies, and ways of working.
• Lead Industrial Relations and employee relations, including handling employee cases, labour relations, and ensuring compliance with Indonesian employment regulations.
• Review and establish HR policies, SOPs, and employee benefits to create a more structured and consistent HR framework.
• Develop and implement capability building and talent development initiatives aligned with business needs.
• Establish and strengthen succession planning across functions to improve talent readiness and organizational sustainability.
• Partner with business leaders to identify organizational and people challenges and develop practical HR solutions.
• Support workforce transformation and change management, particularly within a long-tenured employee population.
• Lead and develop the HR team, covering areas such as Payroll, HR Administration, General Affairs, and Retail Training.
• Drive continuous improvement across HR processes and ensure effective implementation of HR initiatives.

Key Requirements

• Bachelor's degree in Human Resources, Psychology, Management, Law, Business Administration, or a related discipline.
• Minimum 8–10 years of HR experience, with at least several years in an HR Manager / HRBP leadership role.
• Strong hands-on experience in Industrial Relations, employee relations, and Indonesian Labour Law compliance.
• Proven experience in HR Business Partnering, working closely with senior stakeholders and business leaders.
• Strong exposure to HR transformation, Organizational Development, capability building, and succession planning.
• Experience managing or partnering closely with retail operations will be an advantage, although candidates from other industries are welcome.
• Candidates with a strong background in Industrial Relations or Learning & Development / Training are encouraged to apply.
• Comfortable working in a fast-paced, hands-on environment and driving change within an organization that is still developing its HR infrastructure.
• Strong stakeholder management, communication, problem-solving, and change management skills.
• Mature, resilient, and able to handle complex employee situations with a practical and professional approach.
• Willing to be based in Jakarta.

If you are an experienced HR leader who is passionate about HR transformation, Industrial Relations, and building stronger people practices, this could be an exciting opportunity to make a meaningful organizational impact.

Please apply directly or contact [email protected] for a confidential discussion.