Recruitment & Driver Management Manager

Our client is a fast-growing company in the logistics and last-mile delivery industry, supported by a large driver workforce across its operations. As the business continues to expand, the company is seeking an experienced Recruiter & Driver Management Manager to strengthen driver acquisition, development, performance, and retention.

• Lead end-to-end driver recruitment and workforce planning to ensure driver availability aligns with operational and business requirements.
• Develop effective sourcing and recruitment strategies to support high-volume driver hiring across multiple operational areas.
• Oversee driver onboarding, training, and development programs to ensure drivers are well-prepared and consistently meet service and operational standards.
• Establish and monitor driver performance, discipline, service quality, and productivity standards in collaboration with operational teams.
• Develop engagement and retention initiatives to maintain a stable, productive, and motivated driver workforce.
• Manage driver recruitment and performance data, identify workforce trends, and provide actionable insights to management.
• Lead and develop the driver recruitment and management team while continuously improving processes, systems, and operational effectiveness.

Key Requirements

• Bachelor's degree in Human Resources, Business Administration, Management, Psychology, or a related field.
• Minimum 5 years of experience in driver recruitment, driver management, workforce operations, or a related function, including at least 2 years in a supervisory or managerial role.
• Strong experience managing high-volume driver recruitment and preferably exposure to a driver population of 1,000+ drivers.
• Currently working or previously worked in transportation, ride-hailing, logistics, last-mile delivery, or other businesses with a similar driver-based operating model.
• Hands-on experience in driver onboarding, training, performance management, engagement, retention, and disciplinary processes.
• Strong understanding of driver selection processes, including interviews, driving assessments, and behavioral evaluation.
• Strong analytical skills with the ability to monitor recruitment, retention, and driver performance metrics.
• Comfortable working in a field-oriented and fast-paced operational environment.
• Strong leadership, communication, stakeholder management, and problem-solving skills.
• Proficient in Bahasa Indonesia with professional working proficiency in English.

If you have strong experience in driver recruitment and workforce management and enjoy building scalable systems for large operational teams, we would love to hear from you.
Please apply directly or contact [email protected] for a confidential discussion.