Senior Product Manager – POS

Our client is a fast growing POS and merchant technology company operating across Singapore and Indonesia. Sitting at the intersection of point of sale and payments, they build the tools that power how merchants run and grow their businesses, from front-of-house POS through to back-office, inventory, loyalty, and payments integrations.

JOB DESCRIPTION

• Work closely with the leadership team to translate business strategy into actionable product directions and long-term roadmaps.
• Identify core problems, form product hypotheses, design MVP experiments, and define success metrics.
• Own multiple product modules simultaneously, spanning POS front office, back-office management, inventory, membership and loyalty, reporting, and payments integrations.
• Leverage usage data and Voice of Customer insights to prioritise the backlog, and write clear user flows, user stories, and acceptance criteria.
• Drive cross-functional collaboration with Engineering, Design, QA, Customer Success, Sales, and Implementation to ensure smooth delivery and minimise execution risk.
• Establish and track product KPIs, working with Operations and Customer Success to improve adoption, retention, satisfaction, and system performance.

What we are looking for:

• 5 or more years of product management experience in SaaS or B2B and B2C software, with genuine ownership of product modules.
• Experience in POS, F&B, retail operations, ERP, or order and inventory management is highly preferred.
• Familiarity with API design, data synchronisation, third-party payment integrations, e-invoicing, or platform-to-platform integrations.
• Strong ability to narrow down problem spaces, identify root causes, and define clear product goals.
• Solid grasp of Agile and Scrum, with an understanding of data flows and system architecture (coding not required, but you should communicate effectively with technical teams).
• Excellent communication skills, able to align engineering, business, leadership, and customers.