Head of Agency Sales & Training

About the Role

We are supporting a leading insurance company to recruit for a Head of Agency Sales & Training. This role will shape the agency training strategy, strengthen agent and leader capabilities, and ensure learning initiatives are closely aligned with business and sales objectives. The position will also play a key role in the ongoing transformation and modernization of the agency organization.

Key Responsibilities

• Lead the Agency Sales and Training function and team, overseeing a sizeable organization with multiple faculty leads.
• Develop and execute a comprehensive training strategy, program, and roadmap aligned with business and sales priorities.
• Drive the capability, productivity and performance of agents and agency leaders through impactful development programs.
• Partner closely with Agency Development, Sales and other key agency functions to support overall agency growth and performance.
• Lead training transformation and modernization initiatives, continuously improving programs, approaches and ways of working.

Key Qualifications

• 10+ years of relevant experience in agency training, sales training, learning & development or agency development, preferably within banking, insurance or financial services.
• Strong commercial and strategic mindset, with experience extending beyond traditional training and a solid understanding of sales and agency performance.
• Proven people leadership and stakeholder management skills, with the ability to lead teams and work effectively across functions and regions.
• Excellent communication and presentation skills, with a creative, engaging and business-oriented approach to capability development.
• Demonstrated ability to drive change and transformation while operating effectively within an established organizational culture.