Deputy Head of HR Operation

Our client is a fast-growing, operations-driven organization with a strong footprint across multiple regions. The business operates in a highly dynamic environment that demands speed, discipline, and scalability, with a strong emphasis on execution excellence, internal leadership development, and long-term workforce sustainability.

The organization values loyalty, resilience, and hands-on leadership, offering an opportunity for an experienced HR leader to play a pivotal role in shaping people operations, governance, and organizational readiness during a phase of continued expansion and transformation.

About the Role
The Deputy Head of HR Operations is a senior leadership role responsible for ensuring the effectiveness, compliance, and scalability of end-to-end HR operations while acting as a strategic partner to the business.

This role requires a leader with a strong and proven foundation in HR Operations, with deep expertise across HR systems, people data, governance, and operational HR processes. The successful candidate must be highly operational, detail-oriented, and data-driven, with the ability to build structured HR processes that support a fast-growing organization.

The role balances operational excellence with strategic HR insight, supporting organizational growth, workforce stability, and leadership readiness in a highly dynamic environment.

The position plays a critical role in translating business needs into practical HR solutions, ensuring people processes, systems, and policies enable performance, engagement, and sustainable growth.

Key Responsibilities:

HR Operations & Business Partnership

• Lead and oversee end-to-end HR operations, ensuring accuracy, consistency, and compliance across all employee lifecycle processes
• Act as a trusted HR Business Partner to operational and functional leaders, aligning HR practices with business objectives
• Support organizational change initiatives and ensure smooth implementation through strong HR governance

Organizational Design & Workforce Planning

• Advise management and executive teams on organizational structure, role clarity, scaling needs, and succession planning
• Support internal mobility, leadership pipeline development, and workforce planning to meet business growth demands

Employee Relations, Culture & Workforce Governance

• Champion and embed company values, fostering a disciplined, inclusive, and high-performance work culture
• Act as a neutral and credible party in handling complex employee relations cases, disputes, and sensitive investigations
• Guide leaders on managing people issues with fairness and consistency

Data-Driven HR & HRIS Excellence

• Leverage HRIS data to deliver accurate insights on turnover, headcount, engagement, and workforce trends
• Ensure data integrity and governance within HR systems to support reporting and strategic decision-making
• Translate HR data into actionable recommendations for leadership

Total Rewards & Compensation Support

• Support the design and execution of competitive salary structures, benefits, and reward programs
• Conduct compensation, increment, and benefit simulations to support budgeting and workforce planning

Risk Management & Compliance

• Ensure adherence to labor laws, employment regulations, and health & safety standards across multiple jurisdictions
• Proactively identify and mitigate people-related risks, ensuring strong compliance and audit readiness

Leadership & Team Management

• Lead, coach, and develop HR operations and HRBP teams to ensure high execution quality and service delivery
• Build a disciplined, detail-oriented, and solutions-focused HR team

Key Requirements

• Minimum Bachelor’s Degree in any discipline
• Minimum 15 years of progressive HR experience with a strong foundation in HR Operations as a core career pillar
• Proven expertise across key HR Operations spectrums, including HRIS management, HR data analytics, data mining & data management, HR compliance, and performance management systems
• Strong hands-on experience with HRIS platforms, HR data management, and reporting
• Demonstrated ability to leverage HR data and systems to support strategic decision-making and operational improvements
• Solid knowledge of labor law, employment regulations, and HR governance
• Strong capability in data analytics, reporting, and executive-level presentation
• Excellent communication, stakeholder management, and teamwork skills
• Mature, patient, and resilient leadership style with close attention to detail
• Willingness to travel as required

Call for Action
To be successful in the role, you will need to be willing to make a positive impact, take insight, and push the boundaries to transform the organization.

If you are keen to apply to this role, do send in your updated CV to [email protected]