Head of Home Sales (Broadband) – Multiple regions
We are supporting a leading telecommunications group in Indonesia to hire Head of Home Sales to lead Home Broadband growth across multiple regions.
- Own end-to-end home broadband growth across FTTH and FWA at scale
- Lead large field sales teams with real impact on installation and CX outcomes
- High-visibility role driving broadband expansion across multiple strategic regio
Head of Home Sales (Broadband - FTTH/FWA) - Multiple Regions
About the Role
We are supporting a leading telco in Indonesia to hire multiple Head of Home Sales across multiple strategic regions to drive Home Broadband growth (FTTH and FWA). This is a high-impact leadership role integrating sales execution, capability building, installation readiness governance, and customer experience performance to deliver end-to-end subscriber growth and service quality.
Responsibilities:
- Lead regional level Home Broadband performance across FTTH and FWA
- Own sales strategy, growth plan, and execution governance to deliver acquisition and retention targets
- Lead branch/regional HBB sales leaders and drive productivity of field engine
- Manage partners/vendors where relevant to improve execution and cost effectiveness
- Coordinate with internal stakeholders such as Network/Technology to improve activation success, installation lead time, and order-to-activation performance
- Drive customer experience governance including early-life complaints (first 3 months), root-cause fixes, and field compliance improvement
- Build capability programs to uplift sales and technical readiness of the organization
- Over 15 years in telco/broadband/ISP industry (FTTH/FWA strongly preferred)
- Bachelor's degree from a reputable university
- Past senior leadership experience managing large-scale Home Broadband sales organizations
- Strong commercial leadership with ability to work cross-functionally across sales, network, and CX
- Proficiency in English and possessing strong stakeholder management skills - comfortable presenting strategy in English to senior stakeholders
If you possess the above requirements and are keen on a new challenge, please apply directly or email [email protected] for more information.
Referral reward: Rp5000000