Account Director – Payment, Financial Services

About the company:

An world-leading global payments company is seeking a highly accomplished professional for the role of Account Director. This individual will take ownership of strategic business relationships with key financial institutions, driving profitability, expanding transactional volumes, and spearheading innovative digital solutions.

Key responsibilities:

• Strategy & Consultation: Analyze consumer and corporate client business models to consult on digital payment and ecosystem solutions.
• Relationship Management: Build and navigate complex client relationship matrices alongside internal product and cross-functional teams.
• Growth & Optimization: Partner with clients to drive usage, user experience, new products, e-commerce, and cross-border transactions.
• Innovation & CVPs: Identify new payment flows and build differentiated Customer Value Propositions (CVPs) for new products and segments.
• Execution & Business Planning: Deliver strategic priorities to grow payment volumes, lead account business planning, and submit product propositions.
• Financial Oversight: Manage client forecasting, P&L, performance tracking, and build business cases for investment approvals.
• Alignment: Develop internal/external product content and align with regional, country, and global goals.

Required Qualifications & Experience

• Experience: Minimum 12 years of proven sales, consulting, and relationship management experience in the payments or financial services industry.
• Industry Knowledge: Comprehensive understanding of retail, commercial, and digital banking, plus the emerging digital payment landscape.
• Stakeholder Management: Expertise managing complex client matrix structures, ideally dealing with commercial and state-affiliated banking institutions at working and senior executive levels.
• Languages: Professional fluency in English and the primary local market language.